Skills/Experience

• Must have a strong command of the English language and vocabulary.

• Skills to work with customers across a variety of channels

• Attention to Detail and Organization.

• Clear and Effective Communication.

• Must show Adaptability, Empathy, Patience and a Positive attitude towards the work environment.

• Verbal Communication, Phone Skills, Listening, Data Entry Skills, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking.

• Experienced in inbound call campaigns.

• Must be good in understanding diverse accent range

• Must have knowledge to work with on MS Excel / Excel