We are a UK based Taxi Firm moving some of our operations to Pakistan.

• You will be working directly with the company.
• Your salary will be guaranteed.In case if you are short listed for an interview, you will be sent an interview pack via email, so you should have a knowledge that how will you be assessed during the interview.
• We are looking for a Full-Time Taxi Operator who can work Nights or Weekends in Rotating Shifts.
• Ideal candidate must have excellent English Communication and writing skills as well as basic computer skills.
• Web Developers, App Developers, Software Developers or any other IT skilled person will be given preference.

Duties:

• Answering telephone calls.
• Delivering a high level of professional customer service at all times.
• Dealing with email bookings and inquires and completing admin work.
• Providing quotations to customers.
• Allocating bookings to drivers within time frames and driver locality.
• Dealing with customer complaints.

Key Competencies Required:

• Must have a professional telephone manner.
• Excellent customer service skills.
• Good planning and written communication skills.
• Deal with different levels of people.
• Ability to plan ahead and work under pressure

Behavioral:

• Self-motivated.
• Flexible work ethic, with a polite manner.
• Ability to remain calm under pressure.
• Willing to work flexible shifts, including weekends.