Job Requirements:

•  Bachelor's degree in computer science.
•  Networking certification preferred. (CCNA, CCNP).
•  One to two years of IT experience, especially on the network side.
•  Hands-on experience with server deployment, network protocols and data center standards.
•  Have knowledge of IT standards, guidelines and best practices.
•  Have an overview of data center environment management.
•  Work experience with a building management system will be an added advantage.
•  Speaks English fluently and can create technical reports correctly.
•  Expertise in databases and software development will be an added advantage. 

JOB DESCRIPTION:

•  This is shift work (8.5 hours per shift)
•  Ensure smooth running of IT and services in the main data center of the company.
•  Monitor and manage the complete network and environment, especially during night shifts.
•  Ensure network security and take action in the event of a security incident according to defined SOPs.
•  Perform daily facility and service status review and submit report.
•  Logs all complaints and coordinates resolution with vendors.
•  Ensure zero curtailment and shift services to backup resources as directed by supervisor.
•  Provide support to customers during their data center visits and on the phone.
•  Coordinate and support a team of administrators for related services.
•  Ensure standard operating procedures are followed.
•  Keep track of all assets and manage inventory.
•  Manage software license details and product keys.