dinCloud is an all-encompassing Cloud Service Provider (CSP) with a global footprint of data centers. Our portfolio includes Cloud Hosted Virtual Desktops, Servers, and Databases. For over 10 years, we have been innovating in the cloud space- as a ‘born in the cloud provider. While we have evolved over the years, our core philosophy remains centered on security and transparency, and as such our innovative solutions can be tailored to the unique needs of many businesses and industries.

At dinCloud, we maintain a dynamically robust environment that is ever-changing and evolving in parallel with the latest technologies, trends, and industry standards. With a highly skilled and qualified workforce of over 500 personnel in our Islamabad, Lahore, and United States offices, we function with the firm belief that our employees are our greatest and most valued assets.

Our perks and benefits package includes:

• Health insurance for our employees' immediate family members inclusive of their parents, which covers OPD, as well as IPD
• An effective provident fund policy along with EOBI facilities
• Entitlement for paid leaves
• Pay Raises & Paid Training

We are presently searching for highly motivated candidates, with the will and determination to strive under pressure, and the innate ability to evolve and keep up with the emerging technologies in the industry.

Job Description:

We are looking for an experienced collections resource to join our team as a Senior Supervisor – Collections. He/she will undertake a variety of financial and non-financial tasks, being responsible for the accurate and timely recording and reporting of all cash receipt transactions related to billing and AR.

Responsibilities:

• Manage and ensure compliance with objectives collections
• Follow collections process cadence established by management
• Process all transactions related to AR in the system
• Accurately post cash receipts to customer accounts
• Provide solutions to any AR-related problem of clients
• Maintain and update customers’ database
• Diligent and proactive follow-ups on e-mails, calls, service suspension notifications on accounts with outstanding balances at >60 days
• Establish relationships with Sales and Operations counterparts to assist in the collections process

Qualifications:

• Reporting skills
• Billing process knowledge
• Account receivable
• Excellent verbal and written communication skills
• Microsoft excel
• Numerical & analytical skills