1- Open and maintain customer accounts by recording account information

2- Recommend potential products or services to management by collecting customer information and analyzing customer needs

3- Contribute to team effort by accomplishing related results as needed

4- Manage number of incoming calls

5-Identify and assess customers’ needs to achieve satisfaction

6-Keep records of customer interactions, process customer accounts and file documents

7- Use telephones to reach out to customers and qualify account information

8- Managing the company's CRM

9- Putting a positive contribution towards company's sales as a team player.